Last month I was delighted to be able to purchase a new laptop. This was indeed a very rare occasion and I was determined to get the best value for money possible. I spent months looking at all of the laptops within my price range and in the end came down to two options. The first was an Acer Aspire 5536G, with an AMD 2.1Ghz processor and a 512Mb graphics card, the other was the recently released Dell Inspiron 1564, with a Core i3 2.1Ghz processor; both had 3Gb RAM and a 250Gb HD. The fact that the Dell had the better processor and a nicer design tilted the odds in its favour, however the deal breaker was the realization that if I purchased a machine with a 512Mb graphics card I would never see said machine, as the kids would monopolize it playing games. So, I became the very happy owner of a Dell Inspiron with Windows 7 64bit installed. Once I had resized the partition I installed Ubuntu 9.10 only to find the neither the screen (resolution) or the wireless card worked. I tried with an 9.04 CD and found that while the screen resolution was limited to 1024×768, the wireless card, a Broadcom unit worked with the closed source driver. I hit the forums determined to find a solution that would give me the best of both worlds. The first thing on offer was to install a later kernel with 9.10, so with the necessary documentation to hand I hacked away. Many many hours later I realized that I had made a fundemental mistake, while I had the correct screen resolution, the wireless card stubbornly refused to work. Every time it tried to install a driver jockey-gtk would crash and I was back to square one. Back to google for a few more days of searching and the only distro that would completely support the 1564 was 10.04 alpha. One download and one cd lighter I had a fully working laptop. The alpha release was a bit buggy, plymouth crashed on every boot, firefox a bit more occasionally, but since the beta everything has improved, with very few bugs at all. So far its only been getting better, window control buttons aside.
There has been a lot of debate on various websites recently on whether Desktop Linux is harder to use than Windows. From my own experience and for the average user I have to say that in the vast majority of cases the answer is no.
I joined the then budding IT industry in the late eighties, was at the launch of Windows 3.0, supported the various iterations of that software through to Vista. Throughout those years I supported mostly end users in their various guises, from the workers on the office floor through to senior management. The level of their experience ran the whole gamut, from the endless tinkerer who regularly called in desperation when something they were doing went haywire to the ones suffering from technology shock when presented with a computer. I also became the person to call when a family member or friend had a problem, the fount of all knowledge technological, spending many hours reloading Windows, installing software and sorting out virus infected machines.
Now, thanks to Linux those days, at least for family and friends have ended, they are all happy and contented Ubuntu users. They are with one exception average everyday users, their PCs and laptops used for email, browsing the web, occasional letter writing and photo management. They want for nothing more. Ubuntu provides them with a stable and secure platform that does not need to be defragged, does not bombard them with system messages telling them that their computer is not secure, that Windows cannot find any anti-virus software installed or any of the other myriad pop-up messages that plague Vista especially. The only support that I provide now is the occasional reminder to keep their machines updated so that they remain secure.
Do they care that they are running Ubuntu and not Windows…..No!
Do they, the average user find their daily computing any harder…..No!